Legal

Privacy Policy

This policy explains what information we collect through this website and how we use it.

Information we collect

When you submit our quote request form, we collect the details you choose to provide: your name, phone number, email address, the service you are interested in, your property location, your preferred contact method, and your message.

We ask only for the information needed to respond to a service request. We do not request financial details, government identifiers, or other sensitive personal information through this website.

How we use your information

We use the information you submit to respond to your enquiry, arrange an inspection, prepare a quote, and follow up about the work you asked us about.

By submitting the form and checking the consent box, you agree to be contacted regarding your service request.

Sharing your information

We do not sell your personal information. We may share details with service providers who help us operate the website or communicate with you, and only to the extent needed to provide that support, or where required by law.

Data retention

We keep enquiry details for as long as needed to respond to your request and maintain reasonable business records. You may ask us to delete your information at any time.

Cookies and analytics

This website may use cookies or similar technologies to keep the site working properly and to understand general usage patterns. You can control cookies through your browser settings.

Your choices

You can ask us to correct or delete the information we hold about you, or ask us to stop contacting you. Send your request to the email address below and we will action it.

Third-party links

Our website may contain embedded maps or links to third-party websites. Those services have their own privacy practices, which we do not control.

Changes to this policy

We may update this policy from time to time. The current version will always be posted on this page.

Contact us about privacy

Questions about this policy? Email info@basementwaterproofingoakville.ca or call 365-387-2636.